LuLu International Exchange awarded ISO 9001 certificate

Manama : LuLu International Exchange was awarded the ISO 9001: 2015 Management System certificate by TÜV NORD. The certification was awarded for the quality management system associated with executing remittance operations and dealing in sale and purchase of foreign currencies.

The certificate was presented to Sudhesh Kumar, GM, LuLu International Exchange by Shibu Davies, GM - Certification and Auditing, TÜV Middle East in the presence of the senior management representative. 

“We are extremely proud of our team for attaining the ISO 9001:2015 certification. This ISO certification brings with itself greater commitment to higher standards, quality service and customer focus,” said Adeeb Ahamed, Executive Director, LuLu International Exchange. 

ISO certification for management system is based on principles such as customer focus, risk-based approach, process approach, commitment from top management and continual improvement. 

“The organisation has demonstrated great commitment towards this quality management system through management commitment, detailed process definition, compliance and teamwork. This is the first Financial Exchange, which is certified by TÜV NORD in the region for the 9001:2015 standard. We congratulate LuLu International Exchange on this achievement,” said  Shibu Davies.

“This recognition reflects that we are on the right path and we have to constantly reinvent ourselves to meet and exceed expectations,” added Adeeb Ahamed.