AC Repair Quality Concerns Rise

TDT | Manama

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With rising temperatures, air conditioning units are under increased strain, leading to more frequent breakdowns and servicing needs. As demand grows, consumers are raising concerns about providers advertising discounted services on social media and questioning the service quality.

Speaking to TDT, a resident shared her recent experience, highlighting how online advertisements can sometimes be misleading.

she found a social media Advertisement offering discounted AC repair services and contacted the provider. Around four technicians were sent to service a split air conditioning unit and refill the gas.

The workers allegedly handled the equipment in an unprofessional manner, including improper cleaning practices and suspected damage to internal components during the servicing. Within days of the repair, the unit reportedly began malfunctioning again, with water leakage and cooling issues recurring.

Reflecting on the incident, the resident said that low prices advertised on social media can sometimes signal inadequate training or lower service quality.

She later filed a complaint with the authorities, citing concerns over the quality of workmanship.

Experts note that while routine cleaning may appear straightforward, tasks such as handling refrigerant gas, checking pressure levels, and repairing internal components require proper technical knowledge and training.

Speaking to TDT, Shiju, owner of Cooling Care 911, said AC servicing should be carried out annually for residential units. For restaurants and hotels with heavy usage, servicing is recommended at least once every six months.

He noted that any gas leakage should be properly diagnosed and the source of leakage confirmed, rather than simply refilling the gas. “Refrigerants such as R32 operate at higher pressure than older gases like R22 and require careful handling and proper installation, as higher pressure systems can be more prone to leakage if not properly maintained.” he said.

Shiju added that in some cases, technicians do not conduct thorough inspections and may simply reconnect damaged wires or circuits without identifying the underlying issue.

Authorities have repeatedly urged the public to exercise caution when engaging with online advertisements for services. The General Directorate of Anti-Corruption, Economic and Electronic Security has consistently emphasized the importance of digital vigilance and responsible use of social media. It has also stressed the need to verify information, avoid misleading content, and rely on trusted sources to protect consumer safety.