Justice Ministry Upgrades School Fee Service

New service cuts processing time to seven working days and reduces documents and approvals for eligible minors’ education payments.

The Ministry of Justice, Islamic Affairs and Endowments has upgraded its service for monitoring the ongoing education requirements of minors, aiming to simplify and organise the payment of regular school fees for eligible students.

The service-level agreement has been reduced by at least 25%, cutting the processing time from 14 working days to seven. Required documents have also been reduced by 50%, while the service is now provided automatically.

The ministry has also standardised service information across all channels, reduced required approvals by 25% and made application forms available electronically.

Basma Mohammed Al Khayyat, Director of the Minors’ Affairs and Funds Directorate at the Ministry of Justice, Islamic Affairs and Endowments, said the launch forms part of the ministry’s efforts to develop proactive services centred on beneficiaries’ needs and ensure procedures are completed on time.

She said the initiative will enhance service efficiency and improve the experience of those under guardianship and the individuals responsible for their affairs.

Al Khayyat explained that the service proactively monitors eligible cases and payment due dates. The ministry contacts educational institutions to obtain invoices and confirm that students remain enrolled, while notifying the parent or person responsible for the student to begin the payment process.

The approval and transfer procedures are then completed, with fees transferred directly to the educational institution.

The service is designed to reduce the procedures required from parents and guardians while ensuring school fee payments continue on time. It also enables direct coordination with educational institutions to verify students’ continued enrolment and obtain updated invoices.