Foreign Workers Can Now File Online Appeals More Easily

LMRA Streamlines Appeals Against Work Abandonment Notifications

The Labour Market Regulatory Authority (LMRA) has launched an enhanced digital service allowing foreign workers to file appeals against work abandonment notifications, as part of Bahrain's ongoing government initiative to improve and re-engineer public services.

The upgraded service enables foreign workers to submit an appeal within 11 working days from the date a work abandonment notification is filed. The enhancement has reduced the number of administrative approvals required by 25%, while standardising service information across all channels and simplifying procedures. As a result, appeals can now be processed within three working days.

Ahmed Ibrahim Al Arabi, LMRA Deputy Chief Executive for Services and Business, said the initiative reflects the authority's commitment to adopting innovative digital solutions that improve service efficiency, simplify procedures, and enhance the overall customer experience.

He added that the upgraded service is part of the LMRA's broader efforts to continuously improve the quality of its services, helping save time and effort for users while strengthening the effectiveness of Bahrain's labour market system.

The initiative also supports Bahrain's wider government digital transformation programme. More than 1,300 government services have been documented, translated, and published, with around 800 services undergoing development and re-engineering across government entities. These improvements are based on feedback received through the national suggestions and complaints system Tawasul, investor comments, and secret shopper service evaluations, alongside the introduction of service guides and service level agreements aimed at improving efficiency, service quality, and customer experience.