Parliament approves move to improve electronic traffic services and procedures

TDT | Manama

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Parliament approved a proposal to improve traffic procedures through expanded digital services, reflecting growing demand for a more efficient, user-friendly system that aligns with the Kingdom’s wider digital transformation goals.

The decision follows discussions highlighting both the potential and the current limitations of electronic traffic services.

MPs broadly supported digitisation in traffic management, noting that electronic systems can reduce delays, improve transparency and ease pressure on both citizens and government bodies.

However, the debate made clear that digitisation must translate into real improvements in daily transactions, rather than remaining a partial or fragmented process.

Gaps

During the session, MPs raised concerns over gaps in the existing electronic system, including unclear procedures, technical difficulties with login processes, and the continued need for manual document handling in some cases.

Questions were also raised about the reliability of certain electronic cards and whether all officially issued documents are fully recognised by traffic systems.

Attention was drawn to the need for all traffic related procedures, including payments and renewals, to be available through approved digital platforms.

MPs argued that a modern system should eliminate unnecessary paperwork movement and reduce dependence on in-person transactions wherever possible.

Digitisation

MP Abdulhakim Al Sheno highlighted that digitisation should serve the citizen first, stressing that systems must be simple, accessible and fair to all users.

He noted that technological progress loses its value if it creates new obstacles or excludes certain segments of society.

With parliamentary approval secured, the focus now shifts to implementation, with expectations that relevant authorities will refine procedures and strengthen digital integration to deliver a more responsive and effective traffic service.