Zain Bahrain opens new shop at new airport terminal

TDT | Manama

The Daily Tribune – www.newsofbahrain.com

Zain Bahrain, a leading telecommunications operator in the Kingdom of Bahrain, recently announced the opening of its new shop at the Bahrain International Airport’s (BIA) new Passenger Terminal building.

Zain Bahrain offers a wide range of products and services at the new facility, ensuring international travellers stay connected while visiting the Kingdom.

The opening of the new 24-hours Zain shop reaffirms the company’s continuous efforts in meeting its customers’ needs and aspirations and delivers on its promise to offer the best in quality and value and the latest innovative services to those travelling to the Kingdom and Zain customers.

At the new shop, Zain Bahrain provides an enhanced instore experience to customers alongside services that offer a wide variety of suitable call and internet data packages.

New SIM cards and a wide range of devices, gadgets and accessories will also be available at the outlet.

As part of Zain Bahrain’s digital transformation journey, the outlet will host a “Smart Branch”; a self-service machine that will allow consumers to purchase new pre-paid, postpaid, and home broadband plans without the need to talk to a Zain Bahrain representative.

This service is considered the first digital self-service touchscreen of its kind launched by a telecom company in Bahrain.

Commenting on the opening, Ammar Al Ketbi, Director, Consumer Marketing and Sales, Zain Bahrain said: “We are committed to providing our customers in Bahrain with a seamless experience.

We have taken significant steps towards increasing customer experience and as a part of our strategy to drive digitalisation, we have enhanced our recently launched eShop that enables customers to purchase premium electronic items online.

The addition of the Smart branch facility at the newly opened shop will take care of different micro needs of the digital-savvy customers providing fast and effective service indicating Zain Bahrain’s commitment to providing the best technological solutions for its customers.” He further added, “As a leading telecommunications operator in the Kingdom, Zain Bahrain is proud to have contributed to the development of the country’s communications ecosystem and continues to support the government’s strategy by deploying and leveraging the latest technologies that will enable the Kingdom of Bahrain to enjoy limitless connectivity opportunities.”

With the opening of the new shop at the airport, Zain Bahrain currently has 15 shops in the Kingdom. The company constantly looks at ways to improve the retail experience for its customers, including providing them with the latest solutions to better serve their needs through the biggest network of branches in Bahrain.