Labour Ministry Digitises Job Interview Delay Requests

Jobseekers can now submit postponement requests online at least one day before scheduled interviews

The Ministry of Labour has developed its service for jobseekers seeking to postpone scheduled job interview appointments, as part of government efforts to improve service quality, streamline procedures and accelerate digital transformation.

The upgraded service enables jobseekers to submit a postponement request in advance through the National Employment Platform, with applications reviewed according to approved regulations.

Under the new system, the user interface has been improved and procedures simplified, while the service has been fully digitised. Previously, jobseekers were required to contact the ministry by phone, email or through the National Suggestions and Complaints System, Tawasul, to provide reasons for requesting a postponement.

Following the upgrade, beneficiaries can directly access the National Employment Platform and electronically submit the reason for postponement at least one day before the scheduled interview. Information about the service has also been standardised across all available channels.

Shaikh Khalifa bin Salman bin Mohammed Al Khalifa, Undersecretary of the Ministry of Labour, said the service forms part of the ministry’s continued efforts to adopt innovative digital solutions that enhance the beneficiary experience, improve service efficiency and speed up completion.

He added that the development reflects the ministry’s commitment to continuously improving its procedures and services, while strengthening the effectiveness of the labour system.

As part of wider government efforts to develop and re-engineer public services, more than 1,300 government services have been documented, translated and published, with 800 undergoing development and re-engineering across various government sectors.