Special activities and games mark ‘Innovation Day’ at leading school
TDT | Manama
The Daily Tribune – www.newsofbahrain.com
Students of Riffa Views International School dealt with cases of hypothetical FinTech applications while the school marked ‘Innovation Day’ on Tuesday. They were divided into various groups before being given attempts to resolve different cases involving banking and financial applications.
Students were seen coming up with valuable suggestions and solutions as they analyzed each and every case offered to them. Speaking to The Daily Tribune, Aamir Janjua, Group Chief Product Officer at Aion Digital, who was the mentor at these sessions, said the day is all about imparting knowledge on financial services, banking and financial technologies to students. “Students have been asked to look into key areas of problems after being offered different cases and they are given the opportunity to propose solutions and suggestions.
“One of the key areas we have been focusing here is as to how customer experience can be improved. For instance, somebody has a mobile app and he has many issues with its functions and he wants to call the executive, where there are long queues and long procedures like typing many numbers and so on. So the question is how to fix these problems while we make the technological route much easier for customers?” Mr Aamir Janjua also introduced the concept of Gamification to the students.
Gamification in fintech means incorporating game elements and mechanics into a non-game solution to improve customer engagement. “In fact, the process generally includes setting objectives, monitoring progress, and completing tasks to unlock rewards such as bonuses, cash incentives, and gifts.” “We will be highlighting some gamification methods used by leading companies such as Starbucks, McDonalds and others fixing various issues through the process.”
Deena Moemen Alreefy, Marketing and Community Relations Specialist at Riffa Views International School, said the day is being organised keeping in view that students must frequently update themselves as fast-paced technologies change the daily lives of every individual. “We are keen on incorporating the latest technologies and innovations into the curriculum, thereby helping the students get a balanced view regarding where the technological world is heading.
Today, we are focusing on the significance of Artificial Intelligence, financial technologies and other innovations.” She said the event also offers students a great chance to get exposed to top banking and technological executives, who are authorities in various aspects of banking and financial services. Deena said the school promotes holistic education with special emphasis on specialization in areas of choice for all students, “very much in line with the motto of the school…ignite passions, personalize the journey and impact through action”.