‘NotifyMe’ system benefits stressed at forum

The Deputy Chief Executive of Electronic Transformation at the Information and eGovernment Authority, Dr Zakareya Ahmed Al Khajah, participated in a panel discussion titled “Consumer Protection Laws, Operational Functions, and Technical Infrastructure Readiness” at the Consumer Protection Forum and Expo 2019.

Dr Al Khajah noted that the Government Notification System ‘NotifyMe’ was launched following the directives of the Government Executive Committee – chaired by His Royal Highness Prince Salman bin Hamad Al Khalifa, Crown Prince, Deputy Supreme Commander and First Deputy Prime Minister – to introduce an integrated notification system related to all government services via SMS and email. 

Dr Al Khajah added that ‘NotifyMe’ aims to enhance the efficiency of the government notification process and further strengthen government-to-citizen communication, adding that citizens will now receive notification about all government-related services, including license expiration date and maintenance works in residential areas.    

Dr Al Khajah highlighted the progress of iGA’s e-initiatives that aim to further enhance consumer protection and promote transparency in government service delivery.  Dr Al Khajah also highlighted other national e-projects, such as the National Suggestions and Complaints System ‘Tawasul’ and the Pre-Employment Health Checkup Appointment service that improves patient flow. 

He concluded by emphasising iGA’s pledge to ensure that consumer protection remains tight throughout the digital automation process.  The iGA participated at the Consumer Protection Forum and Expo 2019, held under the patronage of the Minister of Industry, Commerce and Tourism Zayed Al Zayani, during which the iGA showcased its most prominent projects.