Focus on service: PM

Premier chairs meeting with Minister and officials

DT News Network

Manama

His Royal Highness Prime Minister Prince Khalifa bin Salman Al Khalifa called on Ministries and state departments to focus their efforts on serving the citizens’ interests, and improve their performance and services in order to ensure their satisfaction.

He was chairing here yesterday a meeting with a number of Ministers and officials from Ministries and government service departments, which participated in the programme overseen by HRH Premier’s Office to improve government services through developing the methods of delivering them. 

HRH Premier was informed about a report documenting the best practices achieved by Ministries and government departments, according to UN standards, and by national competencies. 

He also directed them to promote the culture of development in their bodies, and periodically evaluate their methods and operations scientifically to increase productivity.

HRH Premier urged to invest more in human resources, and mobilise all potentials to increase productivity and develop services in ministries and government departments through optimum exploitation of the available resources. 

“The citizens should be convinced that they are always entitled to receive the best government services through the existing state bodies,” he emphasised.

HRH the Prime Minister stressed the need to spread successful concepts and practices among government bodies to motivate other departments to implement the same approach. 

He urged continuation of efforts to strengthen the capacities of government bodies, develop their work systems, simplify their procedures and develop their human resources to ensure they contribute more effectively to comprehensive development. 

The report submitted to HRH Premier by the government team, documenting the best practices of the public sector according to the UN standards, included the most successful 31 government projects in 2014.