Silah Gulf represents Bahrain’s ICT sector at GITEX 2021

TDT | Manama

The Daily Tribune – www.newsofbahrain.com

Silah Gulf, an award-winning business process outsourcing provider specialising in innovative Customer Experience solutions, demonstrated its skills in cloud-based call centre solutions at the GITEX technology Expo hosted at the World Trade Center in Dubai this week.

The Bahraini National pavilion has Government and private sector organisations from its ICT sector, with the Economic Development Board and major sponsorships from Alba and Batelco.

Over 1,200 firms from across the world representing almost a hundred nations were present, with attendees projected to surpass 100,000. Feras Ahmed, CEO of Silah Gulf, noted that Bahrain’s national pavilion in GITEX year after year reflects the positive outcomes achieved by the ICT sector through the years.

He emphasised that while Silah Gulf’s focus will be on highlighting its cloud-based solutions, it will also be showcase products like Artificial Intelligence, Automation, Cloud Computing, CRM Solutions, Robotics, Security, Software and Virtualisation.

“Our participation is part of our efforts to demonstrate Silah Gulf’s experience as Bahrain’s top supplier of business and technology outsourcing services that has empowered organisations across the region with the tools required to deliver quality customer experience.

Our efforts will also promote Bahrain as a viable business outsourcing destination in the Middle East and showcase its strengths as a business-friendly nation.”