Gulf Air unveils local call centre number in Pakistan

Manama: Gulf Air yesterday unveiled a dedicated, local call centre number in Pakistan to serve customers and passengers from any Pakistani city.

Effective today, Pakistan-based customers can call +92 21 3565 4483 to automatically connect to Gulf Air’s 24 hour Worldwide Contact Centre in Bahrain, Gulf Air announced. 

The contact centre, according to Gulf Air, will assist with all queries relating to ticketing, booking modifications, enrolment to the airline’s Falconflyer programme in addition to serving as an invaluable source of current and up-to-date information about Gulf Air’s latest products and special offers, in either English or Arabic.

Ahmed Janahi, Gulf Air A/Chief Commercial Officer said: “This service will offer great benefits and convenience to travellers from Pakistan to the Middle East and beyond, travelling with Gulf Air. Most importantly, we believe that having this dedicated, local call centre number for our Pakistan-based callers is a big step in enhancing the way in which we operate and engage with our customers.”

Gulf Air also has dedicated local call centre contact numbers in all of: the Kingdom of Saudi Arabia, the United Arab Emirates, Kuwait, Qatar, the Sultanate of Oman, United Kingdom, United States of America, Germany, France, Thailand and the Philippines.

Catering to passenger demand from across the country, in December last year Gulf Air added two new cities in Pakistan to its network with direct four weekly services to Multan and direct three weekly services to Faisalabad. Taking the airline’s total Pakistan destinations up to 7, Multan and Faisalabad supplement Gulf Air’s service to five cities in Pakistan: Karachi, Lahore and Islamabad, Peshawar and Sialkot. Flights can be booked online at gulfair.com, by calling the airline’s 24 hour Worldwide Contact Centre on +92 21 3565 4483 (in Pakistan) or +973 17373737 (in Bahrain or globally), or through any local Gulf Air Office and approved travel agencies.