LMRA Cuts Domestic Worker Permit Fix to One Day

TDT | Manama

Email: mail@newsofbahrain.com

The Labour Market Regulatory Authority has cut the wait to correct the work permit status of a domestic worker whose employer has died from 10 working days to one.

The upgraded online service lets the worker’s status be changed in one of two ways: by issuing a work permit under another employer, or by cancelling the existing permit so the worker can leave Bahrain.

The LMRA said the change also halves the paperwork needed for the service and cuts the number of approvals by 25 pc. Details of the service have also been made the same across all public channels.

Under the revised process, the system sends an electronic notice, after which the new employer applies for a domestic worker permit through the authority’s portal. The LMRA then checks the death of the former employer, cancels the existing permit and goes on with the new work permit steps.

Ahmed Al Arabi, the LMRA’s deputy chief executive for services and business, said the move was part of the authority’s shift towards online tools that make services faster and easier for users.

He said the upgraded service would save time and effort for those dealing with the authority and improve the way its work system runs.

The change is part of wider state work to review public services and rebuild them around user needs.

More than 1,300 government services have been documented, translated and published, while 800 services across state bodies have been reviewed and reworked.

The changes were drawn from comments and complaints sent through the national Tawasul system, feedback from investors and mystery shopper reports on public services. User guides and service pledges have also been issued to make steps clearer and improve service standards.