Fully digital system streamlines hiring procedures

TDT | Manama

Email: mail@newsofbahrain.com

Ministry of Labour introduced an upgraded digital service allowing employers to track applications and inquiries more efficiently, as part of ongoing government efforts to improve service quality and streamline procedures.

The newly developed service enables employers to communicate directly with ministry coordinators through the national employment platform, facilitating faster follow-up on recruitment processes while ensuring full documentation of interactions.

Under the upgrade, the service delivery time has been reduced from five working days to just one, representing a minimum 25 percent improvement in service-level agreements. The ministry said the service is fully digitised, with 100 percent of processes now handled electronically via the national platform, alongside complete automation of procedural steps.

Enhancements also include an improved user interface and simplified procedures aimed at saving time and effort for beneficiaries while boosting overall government efficiency.

The development comes amid wider government initiatives to modernise public services, with more than 1,300 services documented, translated and published. Around 800 of these have undergone development and re-engineering across various sectors, based on feedback from the national suggestions and complaints system “Tawasul”, investor input and service evaluation reports, including “mystery shopper” assessments.