Gulf Air adopts MS Azure Cloud Solution

Manama : Microsoft announced that Gulf Air has revamped its online customer-experience with the power of Microsoft Azure Cloud. 

The deployment carried out by Link Development, a Microsoft Certified Cloud Service provider, enables Gulf Air to deliver web and cross-device services while future-proofing its online platform, giving customers access to information and services around the clock, from anywhere in the world, with lightning-fast response times. 

“Sub-second response times are critical to travellers as they plan their itineraries, and this was a high-priority aspect of Gulf Air’s digital transformation,” said Sherif Tawfik, Country General Manager, Microsoft Bahrain & Oman.

“The importance of the online user experience and the need for a superior online presence made us decide that a modern online presence was a high strategic priority,” said Dr Jassim Haji, Director of IT, Gulf Air.

With the help of trusted local Microsoft implementation partner Link Development, Gulf Air has rebuilt its legacy Microsoft SharePoint-based website using a powerful combination of Azure and open-source software platforms. 

Gulf Air’s multilingual site gulfair.com consists of a main corporate site and sub-sites dedicated to other Gulf Air services, such as its passenger loyalty programme, cargo partners and customers. 

The main site offers a wide range of responsive features, such as travel data, baggage claim, flight booking and even local-weather information. The flexibility of Azure will allow the airline to roll out other provisions as needed.