BisB launches digital branch

Bahrain Islamic Bank (BisB) has announced the official launch of its first fully-fledged digital branch, located in Galleria Mall, Zinj. The launch was held yesterday in the presence of representatives from the Central Bank of Bahrain and the Board Members of BisB.

BisB said its digital branch will allow customers to perform a multitude of transactions without the need for human intervention, such as cardless cash withdrawals or deposits, chequebook printing, as well as instant card issuance through the use of a dedicated self-service kiosk.

Customers, BisB said, can also open accounts, apply for financing, maintain or update their records and even speak to a bank representative, if they wish, through a video screen. “Simplifying customer experience is a top priority at BisB. Our new digital branch will provide an exceptional digital experience where almost every task is easily accomplished online or via video conferencing,” said the Chief Executive Officer of BisB, Hassan Jarrar.

“We look forward to enabling such self-service and digital services across all BisB branches to facilitate our customers’ daily banking transactions and simplify their lives,” he added.