Joyalukkas Dubai outlet honoured

Dubai : The Dubai Department of Economic Development, under the auspices of the Dubai Service Excellence Scheme (DSES), has honoured Joyalukkas Jewellery showroom in LuLu, Al Qusais with the Best Performance Outlet Award. 

The same award-giving authority had already recognised the global jewellery retail chain earlier in May for outstanding customer service.

Joyalukkas Group Executive Director John Paul Alukkas and Director Sonia Alukkas received the Best Service Performance Outlet award for Joyalukkas Jewellery Showroom in LuLu, Al Qusais from Sami Al Qamzi, Director General, Department of Economic Development and Dr. Aisha Bin Bishr, Director General of Smart Dubai Office. 

Joyalukkas and has broken records, set new standards, and changed the jewellery retail landscape for good. It is the first retail chain to be awarded both ISO 9001 and ISO 14001 certification and to receive Superbrand status seven years in a row. 

John Paul Alukkas said, “All of us at the Joyalukkas Group come to work with the determination and commitment to do one thing: make our customers happy and enhance their lifestyles. This shapes everything we do, from the way we select only the finest jewellery from the best sources around the world, to thinking up meaningful promotions and offers, to the locations we choose for our showrooms.” 

In May 2016, Joyalukkas received the DSES award for outstanding customer service on a ground-breaking day that also saw Joyalukkas Group Chairman & MD Joy Alukkas recognised as one of the top Indian Leaders in the Arab World by Forbes Magazine.