New Batelco Service Centre for biz clients

Batelco yesterday announced the launch of a new Service Centre dedicated solely for business customers. 

The centre, according to Batelco, houses an Enterprise-only helpline, has been created to support Enterprise customers with any and all issues. The new centre could be reached on 81888. 

The new Service Centre also includes a line dedicated to global customers. Any businesses operating from outside Bahrain should call 17881888 if they require any assistance. 

Additionally, and whether local or global, the new Service Centre has the technological capability to identify all callers. All existing Enterprise lines will be migrated to the new Service Centre.

“If business customers experience any issues with their mobile service, they are still encouraged to call Batelco Help Desk, which operates 24/7 throughout the year, on 196,”a statement released by Batelco said. 

Commenting on the launch, Batelco Acting in Charge of the Enterprise Division Donya Al Ansari, said, “The new Service Centre with a dedicated Enterprise helpline will offer one effective point of contact for all business customers on any service.”

To report a fault, Business Customers should contact the new helpline on 81888 from Bahrain, or +973 17881888 from outside Bahrain or alternatively, they may email 81888@btc.com.bh to report their faults